Mr. & Mrs. Heart-Handle Ceramic Couple Mug Set – 2 Pieces

Overview
Once the photos/videos are received and inspected, we will notify you that we have verified the damaged product. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days after GST at 18%, shipping fees, RTO fees or 5% transaction fees, whichever is applicable.

Process
The refund, when applicable, will be processed within 5-9 business days.

1. LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank, as there is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@wraparts.in

2. SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately products bought on Sale cannot be refunded.

3. EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wraparts.in or contact us on +91 8904602332

Need help?
Contact us at info@wraparts.in for questions related to refunds and returns.

The WrapArts return and replacement policy outlines guidelines for returning damaged or incorrect products. Customers must notify the store within a specific time frame after receiving the order. Returns are generally not accepted for personalized or used items, and proof such as unboxing videos may be required for replacements.